What is your return policy?
We understand that finding the right skincare products is a journey, and we’re here to help! While we don’t offer refunds, we do provide a buy-back/exchange program for eligible products in good condition. This lets you return items at a reduced price when you’re ready to try something new. Please note that eligibility depends on the condition and remaining product. Thank you for trusting us to support your skincare journey!
How long does shipping take?
Standard shipping typically takes 5-7 business days, and orders are shipped out within 24-48 hours.
Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the courier’s website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer payment plans through Afterpay and Klarna for your convenience.